Reservation Policy

Nonrefundable Reservation Policy

This Nonrefundable Reservation Policy outlines the terms and conditions for making online reservations through chamuthefrog.com. By making a reservation, you acknowledge and agree to the following terms:

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Reservation Process and Recommendations
While reservations are not mandatory to access our services, they are highly recommended to ensure availability and avoid delays. You may make a reservation online for your convenience. Reservations are subject to the conditions outlined below, including deposits and refunds.

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Deposits for Reservations
A refundable deposit of $20 is required to secure all online reservations. This deposit will be refunded upon your arrival at the scheduled reservation time. For reservations involving groups of more than five (5) people, the deposit amount increases to $25. Group reservation deposits will also be refunded upon arrival as long as the reservation is honored. Failure to arrive at the reserved time will result in forfeiture of the deposit.

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Final Sale Policy
All online reservations are final. Once a reservation has been confirmed, no cancellations or modifications will result in a refund of the initial charges, except for the refundable deposit upon meeting the conditions outlined above. Customers are encouraged to review their reservation details carefully before confirming the purchase.

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Online Purchase Terms
When making a reservation through chamuthefrog.com, you agree to comply with all applicable laws and regulations. By providing payment information, you authorize us to charge your selected payment method for the amount indicated. You further agree that:

• You are of legal age to make purchases online.

• All personal and payment information provided is accurate and complete.

• You will not dispute legitimate charges related to your reservation after confirmation.

Our platform utilizes industry-standard encryption to ensure the security of your payment and personal information. However, we cannot be held liable for unauthorized access to user data beyond our control.

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No-Show and Late Arrival Policy
If you fail to arrive within 15 minutes of your scheduled reservation time without prior notice, your reservation will be considered a no-show. In such cases, the refundable deposit will be forfeited. For late arrivals exceeding 15 minutes, we cannot guarantee availability, and any accommodations made will be at the discretion of our staff.

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Liability Disclaimer
We are not responsible for any errors or omissions made during the reservation process, including incorrect dates, times, or party sizes provided by the user. It is the responsibility of the customer to ensure all details are accurate before confirming the reservation. We reserve the right to cancel or modify reservations due to unforeseen circumstances, in which case the customer will be notified promptly.

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Changes to This Policy
We reserve the right to modify or update this Nonrefundable Reservation Policy at any time without prior notice. Any changes will be effective immediately upon posting to our website. By continuing to make reservations following updates to this policy, you agree to be bound by the revised terms.

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For any questions or concerns regarding this policy, please contact us directly through the information provided on this website.